After-hours calls
After your doors close, our agents take messages and contact your on-call team according to your instructions.
Healthcare Answering Service
A live voice when it matters most.
Answer Denver supports healthcare practices with HIPAA-trained agents who follow your practice's call-handling instructions.
Professional call support for your patients and your practice.
Medical calls often need more care than a basic message pad. We collect the details your practice needs, follow your instructions, and deliver messages through the method you select.
We do not replace your clinical judgment. We support your workflow so the right information reaches the right person.
Common call handling examples
- Capture patient name, DOB, callback number, provider, reason for call, and message details.
- Route urgent after-hours calls according to your on-call instructions.
- Deliver those messages securely via our own SecureMary app or via secure email.
Secure delivery
We deliver all messages securely to support HIPAA rules. Our SecureMary application tells us when you have read the information.
Office overflow
If your phones are busy during the day, we can help reduce voicemails and frustrated patients.
Need help with after-hours calls?
Tell us who is on call and which messages need their attention.